Welcome to ThingWorx Azure IoT Hub Connector 4 Help Center
This help center provides information on the ThingWorx Azure IoT Hub Connector 4.x including integration overviews, release notes, configuration, operation, and troubleshooting topics.
Important Information
When considering upgrading your ThingWorx environment or looking for compatibility information for ThingWorx products, see the PTC
Release Advisor. This tool provides the single source for this information for all PTC products. To learn how to use Release Advisor, refer to
the Technical Support article, "How to plan an upgrade using PTC Release Advisor".
To read the support policy for the ThingWorx Connection Services, see
the PTC Support Policy for ThingWorx Connection Services in the ThingWorx Connection Server Help Center.
If you plan to use the Connector to get OPC UA data flowing from an instance of an OPC UA sServer, such as ThingWorx Kepware Server (TKS) or any OPC UA server, to a ThingWorx Platform through Microsoft Azure Industrial IoT (IIoT) Microservices, see
ThingWorx Azure IoT Hub Connector for Microsoft Azure Industrial
IoT (IIoT) for OPC UA
In accordance with industry standard best practices regarding process isolation, PTC strongly recommends installing a ThingWorx Azure IoT Hub Connector in a separate runtime environment from the ThingWorx Platform.
Find Information for Your Role Using the Azure Connector to Connect IoT Edge Devices to ThingWorx Platform via Azure IoT Hub
System Administrators
System Operators
Service Technicians
Find Information for Your Role ThingWorx Microsoft Azure Industrial IoT - OPC UA Integration
System Administrators
Customers of PTC ThingWorx Cloud Services
Find Information for Your Role and ThingWorx High Availability Clustering
System Administrators
System Operators
Service Technicians
Additional Resources
You can access ThingWorx documentation, using the following resources:
•
PTC ThingWorx help centers page, which provides links to all ThingWorx help centers.
•
ThingWorx Documentation Resources, which provides links to both ThingWorx Help Centers and to ThingWorx PDF documents, including release notes, support matrices, installation and administration guides, best practices, and developer guides.
•
PTC ThingWorx Reference Documentation — The Reference Documents pages provide access to the PDF documents available for all PTC ThingWorx products.
You can find additional information in the
ThingWorx Community forum.
For information about supported releases, refer to the
PTC Product Calendar on the PTC Support site.
We want your feedback
We are interested in your feedback on the content of this Help Center.
• Click the envelope icon (
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) in the upper right corner of any page to send feedback about that page.• Send an email to
documentation@ptc.com to provide suggestions or comments about the Help Center.
Technical Issues
For assistance with technical issues with ThingWorx Azure IoT Hub Connector and ThingWorx Kepware Server, visit the
PTC Support Site.
