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An Azure IoT Hub Connector binds to the ThingWorx Platform as an ephemeral Thing, which means that it binds without your having to create a Thing for it first. The Connector passes in the gateway information and the name of the Thing Template in the bind request. If the Connector does not show up in the Monitoring mashup, ensure that the Thing Template in question implements the Gateway Thing Shape and extends the ConnectionServer Base Template.
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When troubleshooting, stop the Azure IoT Hub Connector, set the log level to TRACE, and re-create the scenario that caused the issue. The log messages at the TRACE level can help you track down where and when the issue occurred.
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