Connected Field Service > Using the Connected Field Service Accelerator > Sample Business Processes > FaultCodeAlerts (PTC.CSLM.Demo.BPE.FaultCodeAlerts)
  
FaultCodeAlerts (PTC.CSLM.Demo.BPE.FaultCodeAlerts)
The FaultCodeAlerts business process is very similar to the HeliumLow business process except that the FaultCodeAlerts business process uses the alerts set on the FaultCode properties (named FC*). In addition, it calls the CreateCase method in the ServiceMax Connector.