Monitoring ServiceMax Exceptions
Exceptions that occur in ServiceMax while processing Version 2 of the ServiceMax IoT events are logged to the Application Log. The following information may appear in the log entry.
• ErrorCode - Code that uniquely identifies the error encountered
• Message - Informative message regarding the error encountered
• Exception - Detailed message regarding the error encountered
• ServicemaxEventType - [CreateCase | CreateWorkOrder | CreateServiceRequest]
• AssetName - Name of the asset in ThingWorx
• AlertType - [EqualTo | NotEqualTo | Above | Below | InRange | OutOfRange | DeviationAbove | DeviationBelow ]