Prerequisites
This section lists basic requirements that must be met before installing the latest version of ThingWorx Navigate 1.7.
Software versions
Each
ThingWorx Navigate release supports specific versions of
ThingWorx,
Windchill, and other products. For the latest support information, make sure to check the
Platform Support Matrix for ThingWorx Navigate.
Platform requirements
• ThingWorx Navigate can be installed only with ThingWorx 8.2.12.
• ThingWorx Requirements:
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Due to possible security vulnerabilities, a minimum version of 8.0.47 or 8.5.23 Apache Tomcat is required.
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Windchill Requirements
• Windchill at one of the following release levels:
◦ 11.1 F000 or 11.1 F000 CPS
◦ 11.0 M030 or 11.0 M030 CPS
◦ 11.0 M020 CPS 2 or later
• PTC Windchill Extension—Includes a patch that corresponds with the Windchill release you have installed.
• Fixed user authentication is not supported. Do not select this option, even if it is available.
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Information on Windchill system requirements for your specific Windchill release is available on the Reference Documents page.
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The following diagram depicts a ThingWorx deployment with Windchill.
License
ThingWorx Navigate licenses are included in your license for ThingWorx. If you already have ThingWorx installed and have never installed ThingWorx Navigate, you may need new licenses for ThingWorx that include the ThingWorx Navigate license.
For helpful information on license configuration, check the following links:
• Section “Appendix F: Licensing Troubleshooting” in the document “Installing
ThingWorx 8.2” at the
Reference Documents page for
ThingWorx Browser requirements
ThingWorx Navigate does not support Internet Explorer’s Compatibility View. If your organization uses Internet Explorer, we recommend you roll out the following settings to your users in Internet Explorer’s Compatibility Settings dialog box:
• Display intranet sites in Compatibility View—Make sure this box is cleared.
• Websites you’ve added to Compatibility View—Remove the URL and hostname for the Windchill server and the ThingWorx Navigate server from the list.
For more details, see the
Support article on this issue.
When you have met all the prerequisites, you can go ahead to the steps for downloading and installing ThingWorx Navigate components.