Introduction > Welcome to PTC Mathcad Prime 5.0.0.0
  
Welcome to PTC Mathcad Prime 5.0.0.0
The Help Center provides information about the capabilities and features of PTC Mathcad Prime. Browse the Help topics to find the latest updates, practical examples, tutorials, and reference material.
Technical Support
If you encounter problems using your PTC Mathcad Prime product, contact PTC Technical Support via the PTC Web site, phone, fax, or e-mail.
For complete details, refer to the Customer Support Guide under the Welcome to the PTC eSupport Portal section of the PTC Web site at:
https://www.ptc.com/support/
You must have a PTC eSupport Account before you can receive technical support. Please refer to your PTC Software Order Fulfillment Letter for information necessary to setup your account, such as your Service Contract Number (SCN).
To access technical documentation of particular interest, visit the PTC Mathcad eSupport site at:
https://support.ptc.com/appserver/cs/portal/
Customer Support Guide
The Customer Support Guide describes Support Services, Processes, Guidelines & Legal, Licensing, Other Information, Contact, and ISO9000 certificate of registration.
This guide is shipped with your software and is also available at https://www.ptc.com/support/cs_guide/index.htm.
We want your feedback
As you use this Help Center, we are interested in your feedback.
If you have suggestions or comments about a specific help topic, click  at the top right corner of the topic.
If you have general suggestions or comments about the PTC Mathcad Prime help, please send an email to  Mathcad-documentation@ptc.com.