Customers can contact PTC Technical Support and License management team over phone. Worldwide contact numbers and phone tree mapping can be found here. Customers can also file requests for support through the web tools below.
- Installation / Functionality
- Already received a license file, need assistance with Installation or with functionality of Mathcad. To open a case with Technical Support you need to be on active maintenance and have your Service Contract Number (SCN) handy.
- To configure a license for the new software that you purchased, retrieve a license file that is already configured for a machine, to move a license from one machine to another or to request a Home Use license