Demos & Tech Tips
Online Support Tools
These Web support tools are available to all active support customers. Take a look at the tutorials and if you are not active on maintenance, call your maintenance rep:
- North America: 877-ASK-4PTC or 781-370-5408
- Europe: 00-800-PTC-4-HELP(00-800-782-4-4357)
- Japan: 81-3-3346-8280
- Pacific Rim: 0086-21-61065714
- or Visit Us Online
-
Creating a Technical Support Web Account
Learn how to get immediate access to PTC's online tools by easily creating a personal PTC account.
-
Tracking and Updating Support Calls Online
Learn how to track and update calls you've already logged.
-
Opening a New Support Call Online
Learn how to log calls related to PTC product technical support issues.