PTC Billing Portal - Partner Registration

Steps for First Time Partner User Registration

URL for the PTC Billing Portal:

Existing PTC Partner Users: Use your existing PTC username and password to log in to the Billing Portal

New Partner Users:

If your company is an existing PTC partner, please reach out to your partner admin to get access to the portal.

New Partner Users can also follow the below steps:

  • Step 1: Navigate to and click on the “First Time Partner User” link
  • Step 2. Fill all the mandatory fields for registration and click “Create Account” To ensure that you receive full access to, be sure to also enter one of the following:
    • Service Contract Number
    • Sales Order number
    • Site Number : (which is also known as a location number)
    If you are a first time partner, you may also enter a Security ID. This security ID can be obtained from your Partner Manager or your PTC partner admin (if your company is already a PTC partner).
  • Step 3. An account has been created. You will get a notification email from ptc to activate your PTC partner account upgrades. This is required for accessing the billing portal. Account Confirmation Screen:
    Note: If you have any issues with registration, please click the link for “PTC Account Support”
  • Step 4: Click the link in the email to upgrade your account. You will be redirected to
  • Step 5. Enter your username and password
  • Step 6. Go to Manage Web Account and assign a role
  • Step 7. Reach out to your partner admin to get a license and they will assign it to you
  • Example: As shown below
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