Quality Classification Trees
Administrators can use classification trees to customize the items users can select when creating or editing a customer experience, CAPA, or nonconformance item. Available classification trees depend on the QMS module that is installed.
Examples of classification trees for each module include the following:
• Windchill CAPA
◦ Risk Assessment Classification Tree
◦ Root Cause Classification Tree
• Windchill Nonconformance
◦ Nonconformance Classification Tree
◦ Nonconformance Trending Classification Tree
◦ Other Item Classification Tree
◦ Affected Object Classification Tree
• Windchill Customer Experience Management
◦ Lessons Learned Classification Tree
◦ CEM Event Code Classification Tree
◦ CEM Event Trending Classification Tree
◦ CEM Review Code Classification Tree
◦ Australia Decision Classification Tree
◦ Canada Decision Classification Tree
◦ Vigilance Decision Classification Tree
◦ Japan Decision Classification Tree
◦ Israel Decision Classification Tree
◦ eMDR Decision Classification Tree
For example, to add an item to the Primary Code field for creating or editing customer experiences, you would update the CEM Event Code Classification Tree. When users search for items in the Primary Code field, they see the customized classification tree path (for example, Event\Customer Experience\Adverse Event\Injury).
To view classification trees, a user must belong to the Quality Classification Administrators group in addition to being assigned to the Quality Manager role.
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At this time, only items resulting in a yes or no reporting decision can be selected for decision classification trees.
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For more information about using classification, see About Classification Administration.