Basic Administration > Managing User Participation > Participant Administration > Working with Participants > Managing the Participant Cache > Removing Users from the Participant Cache
Removing Users from the Participant Cache
To improve the access time required for users, groups and organizations, Windchill maintains an internal participant cache of all user, group, and organization information that has been obtained from the Windchill database and directory services.
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If user attributes have been changed using an administration tool other than the Participant Administration utility (for example, a directory administration tool), the information stored in the participant cache must be removed to access the changes.
Remove individual members from the participant cache
You can remove individual users from the participant cache by doing one of the following things:
• You may need to add the user to the Participant Administration table.
Select the checkbox for the user to be removed and select Remove from Cache from the Actions menu,
or
Select Remove from Cache from the right-click actions menu in the user’s row.
• Navigate to the user’s information page. On this page, select Remove from Cache and click OK.
The current user information is removed from the cache.
Remove multiple members from the participant cache
To remove multiple users from the participant cache, use the following procedure:
1. You may need to add the users to the Participant Administration table.
2. When the Participant Administration table contains all of the users you want removed from the participant cache, select the users’ checkboxes or select the All checkbox to select all of the users in the table.
3. Select Remove from Cache from the Actions menu.
The information for the selected users is removed from the cache and the rows in the table are removed.
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