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Best Practices for Monitoring and Maintenance
Regular monitoring and maintenance administrative activities are essential to maintaining the health of your Windchill system. A Windchill deployment is a complex system with multiple components and data repositories. Proper monitoring and maintenance of Windchill is an ongoing process consisting of a number of tasks and checks that should be performed at regularly scheduled intervals.
Neglect of essential maintenance tasks, lack of regular system monitoring, and failure to properly configure alert notification settings can lead to unexpected system outages, data loss, and lost productivity.
Regular maintenance and proactive monitoring by the administrator will contribute greatly to the ongoing health, performance, and availability of the Windchill system. Since maintenance activities include backups, this also assures data integrity over time. Performing regular maintenance also promotes faster troubleshooting if an error occurs.
PTC provides tools for you to use in your monitoring and maintenance activities, as well as guidance in using third-party utilities. These tools and activities are detailed in the Best Practice Activities for Windchill System Monitoring and Maintenance document, found on the PTC Reference Documents website using the following URL:
http://www.ptc.com/view?im_dbkey=123340