Troubleshooting the WVS Job Monitor

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If the WVS Job Monitor window is empty (for example, there is no Job Summary table heading), the WVS .jsp pages might not be correctly authenticated.

If no entries appear in the Status panel, or they appear and then disappear once completed, ensure that the following settings are in wt.properties:

• For each PublisherQueue, keep the entries so that the log are displayed in the publisher: wt.queue.removeCompleted.PublisherQueue1=false

• Additional queues can be added in the order that the solution scales. For each additional queue, the appropriate wt.queue.removeCompleted.PublisherQueue’n’=false entry must be added to the wt.properties file. For example: wt.queue.removeCompleted.PublisherQueue2=false

• The queue content is displayed to all users, but only the detail of a user’s job is available.

• For more information on publishing queues, see Out-of-the-box Background Queues for External Vaulting.

When the job completes, the details indicate success or failure. The messages indicate any error that caused the failure.