Windchill Performance Advisor Preferences

By setting Windchill Performance Advisor preferences, you can change the initial preference settings that were established when your Windchill solution was installed.

The system administrator can make changes to the Windchill Performance Advisor preferences by navigating to Site

> Utilities > Preference Management. From the Preference Management window, scroll down to the Windchill Performance Advisor category.

You can configure the following preferences from the Windchill Performance Advisor category:

The initial setting for this preference is the company name entered when your Windchill solution was installed. If you want to change the company name sent with the generated reports, change the value set in this preference.

Initially, this preference is not set.

If you want to set this preference but do not know what your customer number is, you can locate the number by accessing the PTC Customer Care Case Logger. If not presented in the initial display, the number is listed with the contact information presented when you perform a search for your company.

Email addresses listed in this preference are available to PTC and are included in any quality agent report that is generated.

The initial email address set in this preference is the email address entered when your Windchill solution was installed.

You can change the set of email addresses by modifying the address list set in this preference. To include multiple addresses, separate each address using a space.

Specifies whether this system is being used in a production environment.

The initial setting for this preference is the option selected when your Windchill solution was installed. You can change the setting by selecting a different value from the Set Preference window. If you are using this system in a production environment, select Production from the drop-down list; otherwise, select Non-Production.

PTC uses this preference to determine whether to activate the mechanism that automatically generates and sends reports to PTC. The value set in this preference also determines the content of the performance advisor reports that are generated when sending data to PTC using the System Configuration Collector.

For report details, see Windchill Performance Advisor Report Information.

The initial value of this preference is set through the PTC Solution Installer (PSI) when Windchill solution is installed.

You can change the value as follows:

◦ Select Yes to automatically send reports to PTC at periodic intervals. The intervals depend on the frequency set for each report in the Windchill Performance Advisor Utility.

For details on how Windchill manages generating and sending periodic reports, see Windchill Performance Advisor Utility.

◦ Select No if you do not want reports sent to PTC at periodic intervals.

The initial setting for this preference is the number entered when your Windchill solution was installed. If you want to change the sales order number sent with the generated reports, change the value set in this preference.

If you do not know what the sales order number is, you can locate the number by accessing the PTC Customer Care Case Logger or by using the Business Summary web tool.

Additionally, you can request a customer license report from PTC that includes your sales order number. The information on how to obtain a license report is provided in the Access Software Information section under the Licensing tab of the Customer Support Guide.

Set this preference to Yes to delay sending of Windchill data to PTC by 24 hours after it is gathered and copied to the disk.