Conflict Involving a PDM Event
PDM events can cause conflicts with the database that need to be resolved. Event management provides a way for you to check and act on log messages generated in your authoring application or Windchill sessions. It can be accessed in the following ways.
• Select the Event Management link in the banner at the top of a Windchill page.
• In Windchill, select > > .
• In the authoring application, select > .
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From the authoring application, only information about transactions with the primary server is available. In the authoring application's message area, a graphical status indicator provides status information.
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• From a workspace, select Event Management from the workspace actions list.
• From Windchill Workgroup Manager, select the console status icon in the status bar.
• In Windchill Workgroup Manager, select > .
In the Event Management utility window you can see the PDM events for the named server listed chronologically in the Events table. You can access detailed information about a particular event by clicking in the event's Actions column, and access the Conflict Management utility window by clicking icons displayed in the Actions column for viewing or resolving conflicts.
The following figure shows warnings in the Conflict Management utility window.
Icons used by the Event Management utility are described in the following table.
Event Management Icons
Icon | Description |
| Overridable type conflict |
| Non-overridable type conflict (Failed) |
| Warning |
| In Progress |
| Pending |
| Retried |
| On Hold |
The icons for actions available in the Actions column are described in the following table.
Actions Column Icons
Icon | Description |
| View event information |
| View Warnings/Conflicts |
| Resolve Conflicts |
The
Event Information utility window is accessed from event management by clicking the information icon
in the
Actions column for the event in the
Event List, or by selecting the hyperlink in the event name. The
Event Information page lists the objects that have been processed for a given event. At the top of the page is a hyperlink that returns you to the
Event List. Below the hyperlink is the event title. Next to the event title are icons for the Delete action and, if warnings or conflicts occurred, one of the following actions, as applicable to the type of event.
• View Warning
—If the event is a warning
• View Conflicts
—If the event is a non-overridable conflict
• Resolve Conflicts
—If the event is an overridable conflict
The following figure shows the Event Information page indicating that the upload action succeeded with warnings. To view the warnings, you select the view conflicts icon.
The area immediately below the event title lists the event attributes, as follows:
• Event Name
• Workspace—The workspace from which the event originated
• Status—The status of the event if completed, or a progress bar indicating how close the event is to completion
• Start Date—The date and time the event began
• End Date—The date and time the event was completed
• Elapsed Time—The total time required to complete the event (if completed)
Below the attributes area is a table listing the Affected Objects in the event.
The
Conflict Manager utility assists you in viewing and resolving conflicts that arise from database events. It is accessed from event management or the
Event Information utility window by clicking the view conflicts icon or the resolve conflicts icon
.
The following figure shows the Conflict Manager utility window.
Objects that experienced one or more conflicts during an event are listed in the Conflicts table. By default, the columns described in the following table are displayed.
Conflicts Table Columns
Column | Description |
(Selection) | Select check boxes to select or deselect rows. Clicking the header check box selects/deselects all rows. |
(Conflict type) | Displays an icon identifying the type of conflict. |
Name | Displays the name of the affected object, if applicable. |
Retry Option | Displays the default or currently applied user-selected retry option for the conflict, if one is available. |
Description | Displays an explanation of the conflict. | If the explanation exceeds character limits for the column, an ellipsis (...) followed by a link "view full text below..." appears at the end of the truncated description. Clicking the link displays the full text of the description in the Description field below the Conflicts table. |
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Number | Displays the number of the affected object, if applicable. |
File Name | Displays the file name of the affected object, if applicable. |
| You can customize your Current View of the Conflicts table; however, setting (row) filters is not allowed for this table. For more information, see the help available from the Customize View List page, which appears when you select Customize from the current view list. |
In the toolbar of the Conflicts table is a menu that lists any Retry Options common to all of the selected conflicts.
To resolve an overridable conflict:
1. Select one or more rows containing an overridable conflict.
2. Select an option from the Retry Options list in the table toolbar.
3. Click Set. The Conflicts table refreshes to display the new value in the Retry Option column for the selected rows.
4. Select Retry. The action is retried and a new entry is created in the Event List. The status of the original event changes to Retried. Further access to the original event in conflict management is read-only.
