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Customizing Change Management Workflow Process Templates
Synchronization robots are a critical part of the Change Management workflow process template examples. Originally, these robots were developed as pure expression robots. However, use of normal expression synchronization robots causes very heavy Oracle activity, resulting in frequent Oracle redo log turnover. At Release 5.1, therefore, these robots were updated to use object or class event synchronization in conjunction with an expression.
These change affect only out-of-the-box example workflow process templates in loadFiles\ChangeManagement.csv. If you use these templates but have not customized them, simply delete the existing templates and load the modified ones. If you have customized the out-of-the-box workflow process templates, you should manually incorporate the changes, as described in the remainder of this section, into your customizations to take advantage of the improved performance. If your own expression synchronization robots are problematic, you should manually incorporate changes similar to those described in this section.
Following are the Change Management workflow process templates that have been enhanced to improve system performance:
Change Issue Process
Change Request Process 2
Change Investigation Process
Change Proposal Process
Change Analysis Process
Change Order Process
Change Activity Process