Enabling Remote File Servers

When installing the target system using the PTC Solution Installer, select the option Enable Remote File Server Support on the optional features panel. If the system you are updating uses replica servers, you must first update the target system and then update the Windchill File Server software on the remote servers.

For more information on how to install remote file servers see:

Maintenance releases or Critical Patch Set updates for a remote File Server are required when either a maintenance release or a Critical Patch Set has been applied to the master site by a Windchill Service Pack. To complete an update on a Remote File Server you must:

• Update the Third Party products used by the Remote File Server

Remote File Server updates are delivered in a file named CcsDsu.zip. This file contains all updates delivered by the Windchill Service Pack.

If the autoManageCCS property in the wt.properties file is set to true, the CcsDsu.zip file is automatically downloaded to the following location on the Remote File Server when the configuration is broadcast: <Windchill>/CCSTools/update.

If the autoManageCCS property is set to false, you must manually transfer the CcsDsu.zip file from the <Windchill>/CCSTools/update folder on the master site into the same folder on the Remote File Server.

After the ZIP file is downloaded to the appropriate location on the Remote File Server, restart the Remote File Server Method Server. This applies the update.

Updating Third Party Products When the Remote File Server has Been Configured to an Existing Local Installation

When the Configure to an Existing local installation option was used to install a Remote File Server, use the following procedure to update your third party products:

1. Ensure that the method server and HTTP Server are not running.

2. Launch the Product Solution Installer (PSI) from one of the following locations:

The PTC Windchill Service Pack, PTC Windchill Third Party Software, and Java Development Kit (JDK) for PTC Windchill must be present in the same staging folder where PSI is launched for the update to complete.

3. From the Update Existing Installation panel select either Install Maintenance Release or Install Critical Patch Set, depending on the type of update you have chosen.

You must also update Embedded Servlet Engine on the Remote File Server. Embedded Servlet Engine is a Windchill component that is installed in the Remote File Server’s installation load point. To update Embedded Servlet Engine use the following procedure:

1. Ensure that the method server and HTTP Server are not running.

2. On the master site, navigate to Site > Utilities > File Server Administration.

3. Download the most recently listed CCsInstallerBndle.zip file. This file is created during the update to the master site.

Upon extracting the CCsInstallerBndle.zip file, ensure that no PTC Windchill Service Pack CD is present in the same staging folder where the installer is launched for the update to complete.

4. Launch the Product Solution Installer (PSI) from CCsInstallerBndle.zip file and select Update Existing Installation.

Updating Third Party Products When the Remote File Server has Been Configured Using the Install and Configure Option

When the Install and Configure option was used to install a Remote File Server use the following procedure to update your third party products

1. Ensure that the method server and HTTP Server are not running.

2. On the master site navigate to Site > Utilities > File Server Administration.

3. Download the most recently listed CCsInstallerBndle.zip file. This file is created during the update to the master site.

Upon extracting the CCsInstallerBndle.zip file, ensure that no PTC Windchill Service Pack CD is present in the same staging folder where PSI is launched for the update to complete.

4. Launch the installer from CCsInstallerBndle.zip file and select Update Existing Installation.