Removing Organizations from the Participant Cache

Basic Administration > Managing User Participation > Participant Administration > Working with Participants > Managing the Participant Cache > Removing Organizations from the Participant Cache

To improve the access time required for users, groups, and organizations, Windchill maintains an internal participant cache of all user, group, and organization information that has been obtained from the Windchill database and directory services.

If organization attributes have been changed using an administration tool other than the Participant Administration utility (for example, a directory administration tool), the information stored in the participant cache must be removed to access the changes.

Remove individual organizations from the participant cache

You can remove individual organizations from the participant cache by doing one of the following things:

• You may need to add the organization to the Participant Administration table.

Select the checkbox for the organization. Click Remove from Cache from the Actions menu and click OK,

Select Remove from Cache from the right-click actions menu in the organization’s row.

• Navigate to the organization's information page. On this page, select Remove from Cache from the Actions menu and click OK.

The current organization information is removed from the cache.

Remove multiple organizations from the participant cache

To remove multiple organizations from the participant cache, use the following procedure:

1. You may need to add the organizations to the Participant Administration table.

2. When the Participant Administration table contains all of the organizations you want removed from the participant cache, select the organizations’ checkboxes or select the All checkbox to select all of the organizations in the table.

3. Select Remove from Cache from the Actions menu and click OK.

The information for selected organizations is removed from the cache and the rows in the table are removed.