Creating a Problem Report in a Project
To create problem reports in a project, ensure that the Problem Reports in Projects preference is enabled.
You can create a problem report against an affected object from a product or library that has been shared to a project. Create the problem report in the following ways:
• Select > from the actions list on information pages of shared objects that can be changed, such as parts and documents.
• Select > from the row level action of the shared object in the Folders page of the Project tab.
• Select > from the File menu on Folders page of the Project tab.
• Click the new problem report icon
in the toolbar of the
Folders table.
The New Problem Report window divides the creation of a problem report into the following steps:
1. Set Attributes — For providing for the descriptive attributes, such as Name, Requester, and Description, associated with the problem report.
2. Select Affected Objects — For identifying the affected objects, such as parts and documents, that are involved with the problem report. Only those objects that are shared to the same project can be selected.
3. Set Attachments — For managing associated file attachments. Files in the context of the problem report can be added, updated, deleted, or viewed.
4. Select Associations—For associating process and reference objects with the problem report. Only those process objects that belong to product or library context can be associated. Reference objects belonging to any context can be associated.
| Steps do not necessarily need to be completed in the order in which they are listed. You may navigate to any step for which the link is enabled. |
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