Evaluate a New Nonconformance
In the evaluation step, an authorized user, or evaluator, assesses the information received during intake and determines whether this information meets the criteria of a nonconformance, should be investigated, or should be canceled.
If the evaluator specifies that the report does not meet the criteria for a nonconformance, it is moved to the closure step with no other steps available.
If you are assigned to the nonconformance evaluator role, use the following procedure to evaluate a new nonconformance:
1. On your
Home page, click the name of the nonconformance you would like to review from the
My Tasks table.
| You can also select Enter Review Details from the right-click actions menu in the Quality Tasks table. |
2. On the task page, click Enter Review Details.
3. Enter the following information:
| To see information relevant to the nonconformance, including its affected objects and previous workflows, click Structure in the upper-right corner of the window. |
Field | Notes |
Business Impact | List of possible business impacts (optional) |
Evaluation Due Date | Date the evaluation is due |
Further Investigation Required? | If set to No, then the investigation workflow step is skipped and the nonconformance proceeds directly to the plan disposition state. |
Evaluation Comments/Rationale | Comments or rationale about the nonconformance evaluation |
Perform Disposition | If set to Need more Information, then the nonconformance returns to the intake state. |
4. Click Complete Task. Depending on your selections, the nonconformance continues to another workflow state.