Basic Administration > Managing Licenses > Windchill Licensing > License Management Utility > Importing License from a File
  
Importing License from a File
Perform the following procedure to activate your license key manually from the License Management page on PTC Support Site at https://support.ptc.com/apps/licensePortal/auth/ssl/index. Only administrators can perform this procedure.
This procedure is based on three high level steps:
1. Obtain the host ID for a Windchill instance from the License Management utility in Windchill.
2. Download the license file using the host ID from the License Management portal on PTC Support Site.
3. Upload the license file to the License Management utility in Windchill to activate the license.
The detailed procedure is as follows:
1. Log in to PTC Support site on a web browser using your PTC credentials or by creating a new account.
2. Under Tools > License Management, click PTC Licensing Tools.
The License Management page opens.
3. Under the ThingWorx / ThingWorx Navigate / Windchill section, select the version of Windchill you have installed.
4. In Enter Device ID, type the host ID as displayed in License Management utility for which you want to retrieve license.
5. Click Retrieve. An email containing the web URL from where the license file can be downloaded, is sent to the registered email ID.
6. In the email notification, click the web URL to open the License Management page. This page displays a list of license files that were generated over the last seven days.
7. Identify the license file you want to download using host ID information and click Download. The license file containing all your Windchill entitlements will be downloaded to a default location.
8. Navigate to License Management > Settings tab in Windchill.
9. In Settings tab, click Import license from a file.
10. Click Browse to locate and upload the license file that was obtained from PTC License Management portal.
11. Click Process Capability Response to activate your license.
The license is activated in Windchill system and a new record is added to the table in the License Information tab. See Viewing License Information for more information about viewing license feature information and license consumption.