Managing Conflicts
The
Conflict Management utility assists you in viewing and resolving conflicts that arise from database events. It is accessed from the
Event Management utility or the
Event Information page by clicking the view conflicts icon
or the resolve conflicts icon
. It can also be accessed by clicking the view additional information icon
.
Objects that experienced one or more conflicts during an event are listed in the Conflicts table, which by default has the columns described in the following table.
Column | Description |
(Selection) | Select check boxes to select or deselect rows. Clicking the header check box selects/deselects all rows. |
(Conflict type) | Displays an icon identifying the type of conflict. Hovering your cursor over the icon displays a message. |
Name | Displays the name of the affected object, if applicable |
Retry Option | Displays the default or currently applied user-selected retry option for the conflict, if one is available |
Description | Displays an explanation of the conflict. | If the explanation exceeds character limits for the column, an ellipsis (...) followed by a link "view full text below..." appear at the end of the truncated description. Clicking the link displays the full text of the description in the Conflict Description field below the Conflicts table. |
|
Number | Displays the number of the affected object, if applicable |
File Name | Displays the file name of the affected object, if applicable |
| You can customize your view of the Conflicts table. However, setting (row) filters is not allowed for this table. |
In the toolbar of the Conflicts table is a drop-down menu that lists any Retry Options common to all of the selected conflicts.
Resolving Conflicts
To resolve an overridable conflict:
1. Select one or more rows containing an overrideable conflict.
2. Select an option from the Retry Options menu in the table toolbar.
3. Click Set.
The Conflicts table refreshes to display the new value in the Retry Option column for any selected rows.
4. Click Retry. The action is retried and a new entry is created in the Event List. The original event's status changes to Retried. Further access to the original event in the Conflict Management utility is read-only.
Related Topics
