Conflicts Involving a PDM Event
PDM events may cause conflicts with the database that need to be resolved. The Event Management utility provides a way for you to check and act on log messages generated in Arbortext IsoDraw or Windchill sessions. It can be accessed in the following ways.
• In the
Arbortext IsoDraw session, select
Event Management
in the
Windchill toolbar. The
Event Management window opens.
| From Arbortext IsoDraw, only information about transactions with the primary server is available. In the Arbortext IsoDraw message area, a graphical status indicator provides status information. |
• Select the Event Management link in the banner at the top of a Windchill page.
• From a workspace, select Event Management from the workspace actions drop-down list.
• From the Windchill Workgroup Manager, click on the console status icon in the status bar.
On the Event Management page you can see the PDM events for the named server listed chronologically in the Events table. You can access detailed information about a particular event by clicking in the event's Actions column, and access the Conflict Management page by clicking icons displayed in the Actions column for viewing or resolving conflicts.
The event type icons used by the Event Management are described in the following table.
Event Manager Icons
Icon | Description |
| Overridable type conflict |
| Non-overridable type conflict (Failed) |
| Warning |
| In Progress |
| Pending |
| Retried |
| On Hold |
The icons for actions that may be available in the Actions columns are described in the following table.
Actions Column Icons
Icon | Description |
| View event information |
| View Warnings/Conflicts |
| Resolve Conflicts |
The
Event Information page is accessed from
Event Management by clicking the information icon
in the
Actions column for the event in the
Event List, or by selecting the hyperlink in the event name. The
Event Information page lists the objects that have been processed for a given event. At the top of the page is a hyperlink that returns you to the
Event List. Below the hyperlink is the event title. Next to the event title are icons for the Delete action and, if warnings or conflicts occurred, one of the following actions, as applicable to the type of event:
• View Warning
-- If the event type is a warning
• View Conflicts
-- If the event type is a non-overridable conflict
• Resolve Conflicts
-- If the event type is an overridable conflict
The area immediately below the event title lists the event attributes, as follows:
• Event Name -- The name of the event
• Workspace -- The workspace from which the event originated
• Status -- The status of the event, if completed, or a progress bar indicating how close the event is to completion
• Start Date -- The date and time the event began
• End Date -- The date and time the event was completed
• Elapsed Time -- The total time required to complete the event (if completed)
Below the attributes area is a table listing the Affected Objects in the event.
The
Conflict Management utility assists you in viewing and resolving conflicts that arise from database events. It is accessed from the
Event Management or the
Event Information page by clicking the view conflicts icon
or the resolve conflicts icon
.
Objects that experienced one or more conflicts during an event are listed in the Conflicts table, which by default has the columns described in the following table.
Conflicts Table Columns
Column | Description |
(Selection) | Select check boxes to select or deselect rows. Clicking the header check box selects/deselects all rows. |
(Conflict type) | Displays an icon identifying the type of conflict. |
Name | Displays the name of the affected object, if applicable. |
Retry Option | Displays the default or currently applied user-selected retry option for the conflict, if one is available. |
Description | Displays an explanation of the conflict. | If the explanation exceeds character limits for the column, an ellipsis (...) followed by a link "view full text below..." appears at the end of the truncated description. Clicking the link displays the full text of the description in the Description field below the Conflicts table |
|
Number | Displays the number of the affected object, if applicable. |
File Name | Displays the file name of the affected object, if applicable. |
| You can customize your Current View of the Conflicts table; however, setting (row) filters is not allowed for this table. For more information, see the help available from the Customize View List page, which appears when you select Customize from the current view drop-down list. |
In the toolbar of the Conflicts table is a drop-down menu that lists any Retry Options common to all of the selected conflicts.
To resolve an overridable conflict, perform the following procedure:
1. Select one or more rows containing an overridable conflict.
2. Select an option from the Retry Options drop-down list in the table toolbar.
3. Select Set. The Conflicts table refreshes to display the new value in the Retry Option column for the selected row(s).
4. Select Retry. The action is retried and a new entry is created in the Event List. The original event's status changes to Retried. Further access to the original event in the Conflicts Manager is read-only.
