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For the best results, PTC recommends that you reboot your system before running the assistant. Rebooting your system clears operating system buffers and Windchill caches so that an accurate calculation of the amount of free RAM on the system can be done. After the reboot, restart only your database and any other third-party products not associated with Windchill that are normally running on the Windchill server. Do not restart Windchill, PTC HTTP Server, or Windchill Directory Server before running the assistant.
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