To copy an item
1. From the Items view, select an item, and then do one of the following:
◦ In the GUI, select > or > > .
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To copy an item that is not selected, select > > (GUI) and then specify the item.
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◦ In the Web, select Copy Item.
2. If necessary, select a different item type.
3. Click OK.
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You cannot save the copied item if it contains inactive values for user, group, project, or pick list fields. Change the values to active values before clicking OK.
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4. Make changes to the new item and save it, as you would when creating a new item.