Server Configuration > Service Packs and HotFixes > Service Pack and HotFix Logging
Service Pack and HotFix Logging
Service pack information is logged to both the PTC RV&S server and the PTC RV&S client. Information is also logged for all installed HotFixes.
Server Service Pack Logging
The PatchServer utility logs information to the following locations:
Location
Description
<installdir>/log/SPinstall.log
Summary logging. Tracks all service packs installed on PTC RV&S clients by user ID and IP Address.
<installdir>/log/XMLParserClient.log
Detailed logging of operations and errors.
On the PTC RV&S server, log files also track all service packs that are installed on clients by user ID and IP address.
Client Service Pack Logging
On the PTC RV&S client, service pack-related messages are logged to the client directory under:
Location
Description
<installdir>/bin/SPinstall.log
Summary logging.
<installdir>/bin/XMLParserClient.log
Detailed logging of operations and errors.
HotFix Logging
When the PTC RV&S server is shut down for HotFix installation, the server.log file records that the HotFix has been installed when the server is started again. If the server was running when the HotFix is installed, the server.log file does not record that installation until the next server restart.
When the PTC RV&S server is restarted, the log of installed HotFixes is also updated accordingly. The PatchServer.log and PatchClient.log are also updated whenever a HotFix is installed.
All installed HotFixes are listed in the following files:
<Server installdir>/log/server.log<Server installdir>/log/SPinstall.log<Server installdir>/bin/RVSClient13.log
You can also view information for installed HotFixes as follows:
• for the PTC RV&S server when viewing the landing page.
• for the PTC RV&S client using Help > About in the GUI, or imabout/siabout in the CLI.
On the PTC RV&S server, HotFix-related messages are logged to the server directory under:
Location
Description
<installdir>/log/SPinstall.log
Summary logging.
<installdir>/log/XMLParserClient.log
Detailed logging of operations and errors.
On the PTC RV&S client, HotFix-related messages are logged to the client directory under:
Location
Description
<installdir>/bin/SPinstall.log
Summary logging.
<installdir>/bin/XMLParserClient.log
Detailed logging of operations and errors.
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