To roll back a PTC RV&S Agent service pack
1. Shut down the PTC RV&S Server, if running.
2. Run the following command:
PatchAgent -rollback
The PTC RV&S Agent is rolled back.
3. Restart the PTC RV&S Server.
When they connect to the PTC RV&S Server, instances of PTC RV&S Agent are automatically instructed to roll back if the service pack level exceeds the maximum allowed.