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Issue
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Potential Resolution
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PTC RV&S Agent will not start
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Check agent.log to see if:
• port for PTC RV&S Agent is already in use by another component on remote machine, or;
• applicable security or required properties were not provided.
Check agent.properties to see if the mksagent.startup.sd= property is set to false. Ensure that this property is set to false in Integrity 10.8 and later.
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Cannot connect PTC RV&S Server to PTC RV&S Agent
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• Check PTC RV&S Agent(s) is/are running via Windows service or daemon process.
• Check server.log file for connection errors on PTC RV&S Server side.
• Check the agent.log file for connection errors on PTC RV&S Agent side.
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