• The hardware platforms and operating systems you are installing the PTC RV&S Agent on, that is, Windows and Linux.

• The native security realm of your system. The PTC RV&S Agent supports the following security realms: Windows (ADS/Kerberos), UNIX, Lightweight Directory Access Protocol (LDAP), and Flat File.

• Distinguished Names (DN), LDAP search filters, and LDAP schemas if you want to use LDAP or Windows authentication using ADS.

• The character set encoding requirements of your e-mail system.