Electronic signatures are required by certain regulatory bodies to ensure the authenticity, integrity, and, when appropriate, the confidentiality of electronic records. Electronic signature support is provided for PTC RV&S items by allowing you to require users to specify a user name and password when making certain changes to an item. For example, you could require a user to provide an electronic signature when they change an item’s state to Completed.

Electronic signatures are set up using event triggers for workflows and documents. The electronic signature trigger must be set up as a rule-based pre-event trigger. When a change to an item matches the rule, the user must enter user name, password, and any comments in the Signature Required dialog box. The server validates the user’s signature and records it in the item’s delta.