Installation et configuration de l'agent > Troubleshooting Agent Windchill RV&S
Troubleshooting Agent Windchill RV&S
The following table contains tips for troubleshooting common issues with Agent Windchill RV&S.
Issue
Potential Resolution
Agent Windchill RV&S will not start
Check agent.log to see if:
port for Agent Windchill RV&S is already in use by another component on remote machine, or;
applicable security or required properties were not provided.
Check agent.properties to see if the mksagent.startup.sd= property is set to false. Ensure that this property is set to false in Integrity 10.8 and later.
Cannot connect Serveur Windchill RV&S to Agent Windchill RV&S
Check Agent Windchill RV&S(s) is/are running via Windows service or daemon process.
Check server.log file for connection errors on Serveur Windchill RV&S side.
Check the agent.log file for connection errors on Agent Windchill RV&S side.
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