Refreshed Web Interface > Editing in the Refreshed Web Interface > Resolving Conflicts
  
Resolving Conflicts
When multiple users make changes to an item at the same time, the first user’s changes are saved. After the second user makes changes to the item and attempts to save them, the second user is alerted that another user also made changes to the item. The second user cannot save the changes to the item until the editing conflicts are resolved.
The following scenarios describe how conflicts are resolved during editing:
Scenario
Conflict Resolution
Two users are simultaneously editing different fields on the same item.
When the last user saves the changes, the Resolve Conflict window opens with the Auto Resolve option selected and highlighted.
• When the last user clicks Save, changes made by all the users are saved.
• When the last user clicks Cancel, changes made by the first user are saved and changes made by the last user are discarded.
Two users are simultaneously editing the same field on the same item.
When the last user saves the changes, the Resolve Conflict window opens with the Save my changes option selected and highlighted.
• When the last user clicks Save my changes, only the changes made by the last user are saved.
• When the last user clicks Cancel, changes made by the first user are saved and changes made by the last user are discarded.
Resolving conflicts in attachments
Two users are simultaneously editing the same attachment field or different attachment fields on the same item.
When the last user saves the changes, the Resolve Conflict window opens with the Auto Resolve option selected and highlighted.
• When the last user clicks Save, changes made by all the users are saved.
• When the last user clicks Cancel, changes made by the first user are saved and changes made by the last user are discarded.
Two users are simultaneously adding attachments that have the same name in the same attachment field on the same item.
When the last user saves the changes, an error message appears, to indicate the item already contains an attachment that has the same name. In this case, the Resolve Conflict window does not open.
• When the last user clicks Save, changes made by the first user are saved and the last user must specify a different attachment name and save changes.