|
The comparison of attachments is based on a message dialog algorithm (MD5) which relies on a checksum to calculate and compare the size of the attachment files. This comparison method is not guaranteed to work in all cases and it is possible to have collisions between two different attachments that are identical in size. While such collisions are rare, to avoid any possibility of collisions when using the im editissue command, you can manually update the attachments using the addAttachment and removeAttachment command options.
|
Task
|
Procedure
|
Open an attachment
|
In the GUI, right-click the attachment, then select Open.
In the Web interface, click the attachment name link.
|
Save an attachment
|
Right-click the attachment you want to save, then select Save As.
|
Add an attachment
|
Click next to the attachment field. Enter the path and name of the file to attach, or browse to select a file. Click Open. |
Replace an attachment (GUI only)
|
Right-click the attachment you want to replace, then select Replace.
Enter the path and name of the file to attach, or browse to select a file.
Click Open.
|
Delete/Remove an attachment
|
Select the attachment you want to remove and click . |