Before You Start the Windchill RV&S Client

Getting Started > Client Installation > Starting the Windchill RV&S Client > Before You Start the Windchill RV&S Client

Before you start the Windchill RV&S client, ensure you have the following:

• The name and port number of the Windchill RV&S server you want to connect to

• A copy of the Windchill RV&S client installed locally on your computer

• Your user name and password

Your administrator provides you with a server name, port number, user name, and password.

• Write permissions for the Windchill RV&S client installed at C:\Program Files\Windchill\RVSClient<version>, which is the default client installation location.

If users do not have write permissions for the default installation location, then the client attempts to check the HOME, USERPROFILE and TEMP directories respectively for creating and writing the IntegrityClient.log file. However, if none of these locations have the write permissions, then the client fails to launch for such users.

In case the IntegrityClient.log files are getting created at the non-default location, then the client-side support package will not be able to capture such log files.

Key Considerations

• You do not need to install the Windchill RV&S client to access the Windchill RV&S Web interface.

• Before starting, ensure you have the following (if not, contact your administrator):

◦ Windchill RV&S client installed locally on your computer so you can access Windchill RV&S in the graphical user interface

◦ A supported Web browser, to use the Windchill RV&S Web interface

For the most current browser support information, see the PTC Release Advisor.

◦ the name of the Windchill RV&S server host name and port number you want to connect to

◦ your Windchill RV&S user name and password

◦ login permission assigned to you

• If you are using the GUI and there are no ViewSets open from the previous Windchill RV&S session or this is your first time starting the Windchill RV&S client GUI, you are prompted to import a ViewSet.

• A sub directory ptc-integrity-source that has source related temporary files is created inside a temporary directory (identified by system property java.io.tmpdir). When the client crashes, the contents of the ptc-integrity-source directory are retained. When the Client restarts, the ptc-integrity-source directory is renamed to ptc-integrity-source-deleted.<random_identifier> and deleted.

The source related temporary files that are not cleaned up by the older client (10.9 and earlier) are available in the temporary directory and should be cleaned up manually.

The following table describes how to start the Windchill RV&S client:

Interface	OS	Procedure
GUI	Windows	Select Start > Programs > Windchill RV&S > Windchill RV&S Client (default Start menu shortcut)
GUI	Linux	Open a shell and type im gui or si gui.
Web interface	all	Open a Web browser and, in the location or address field, type the URL of the Windchill RV&S server, for example: http://abc.Business.com:7001 Press ENTER. The Windchill RV&S server welcome page opens. Click one of the following: • Start Workflows and Documents Web Interface • Start Configuration Management Web Interface You can connect to a read-only version of the configuration management Web interface by clicking the read-only mode link displayed under Start Configuration Management Web Interface. When prompted by the browser window, enter your user ID and password and then press ENTER. The Web interface opens in a new browser window.