To assess your current tracking mechanism, consider the following questions
1. How do you currently log defects and enhancements?
◦ manually, using forms
◦ in-house database
◦ no current method
◦ other tracking product
Think about what items you want to track.
2. Who assigns work?
◦ team leader
◦ self
Do you want only team leaders to assign the work, or can anyone assign the work?
3. How are developers notified of work assigned to them?
◦ meetings, verbally
◦ e-mail from team leader, other team members
◦ through an in-house defect tracking system
4. How do developers indicate their work is complete?
◦ through their configuration management / revision control system
◦ by e-mail
◦ combination of the preceding options
◦ through an in-house defect tracking system
Users can promote items to states defined in the workflow.
5. Who do developers notify when their work is complete?
◦ team leader only
◦ team leader and the submitter of the item
◦ the developers who are responsible for the function or module
Users can also use the e-mail notification option.