Additional Windchill Capabilities > Windchill Quality Solutions > The Windchill CAPA Process > Windchill CAPA Action Confirmations
Windchill CAPA Action Confirmations
In the Confirmation state, the CAPA confirmer is responsible for confirming the corrective action measures. The Confirmation state is optional and appears if the CAPA planner requested a confirmation task in the Plan state. This state helps eliminate action failures resulting from poor or failed implementations of the corrective action. Once the CAPA confirmer approves the corrective action measures, the CAPA moves to the Effectiveness state and, if specified, to the Plan state. If no effectiveness is required, the CAPA is then completed.
To begin a CAPA confirmation, use the following procedure:
At any time, you can click Save and continue working on the CAPA later.
Use the step navigator at the top of the screen to quickly move to a different step in the procedure.
1. Right-click an action in a Confirmation state and select Enter Confirmation Details.
2. In the Enter Confirmation Details window, most fields are automatically generated from previous workflow steps. Complete the remaining fields as necessary:
Action ID
The action ID specified in a previous workflow.
Action Type
The action type specified in a previous workflow.
Primary Site
The primary site specified in a previous workflow.
Confirmation Type
The confirmation type specified in a previous workflow.
Confirmation Measure
The confirmation measure specified in a previous workflow.
Required. Use the list to select an Outcome:
Confirmed—The action continues to the Effectiveness state.
Not Confirmed—The action is returned to the plan owner and returns to the Implementation state.
Confirmation Comment
Enter text as necessary.
3. Click Complete Task. The action is saved and moves to the next workflow state.