Data Management Capabilities > Managing Change > About Rich Content
About Rich Content
Rich content enhances long text fields by letting you format text using Rich Text Editor. You can set font and heading styles, and add hyperlinks, lists, and tables in your content.
By default, the Rich Text Editor is displayed for the new fields given in the table:
Functional Area
Promotion Request
Problem Report
Change Request
Proposed Solution
Change Notice
Change Task
Change Review
If you do not wish to use the new rich text fields, you can revert to the original fields by editing the attribute layout using the Type and Attribute Management utility. For more information, see Editing Attribute Layouts.
Formatting and Editing Text
The rich text toolbar provides various fonts for your text, such as Arial, Comic Sans MS, Courier New, Tahoma, Times New Roman, and Verdana. You can also style your text using multiple options, such as bold, italics, strikethrough, underline, superscript, subscript, font size, font colors, background colors, style formats, and horizontal lines.
If you select a font that is not available in your system, it is displayed as plain text.
Use the toolbar buttons to perform any action on the text in the editor window. Do not use HTML markup tags, they are rendered as text.
Pasting Text
There are three options available to paste rich text:
Paste: Pastes text while preserving the formatting.
Paste as plain text: Pastes text without preserving the formatting.
Paste from Word: Preserves basic formatting when pasting text from Microsoft Word.
Depending on the security settings of your browser, you may be prompted to paste the text from the clipboard or using the Paste, Paste as Plain Text, or Paste from Word window.
If the source font or format is not available in the rich text toolbar, the copied content is displayed as plain text.
Rich Text Editor does not support copy/paste of images. In Microsoft Internet Explorer and Mozilla Firefox browsers, you can paste the image in the Paste window but it does not display in the rich text field. In Google Chrome, you cannot paste the image in the Paste window itself.
When using Microsoft Edge browser, you may not be able to paste text from Word into rich text fields.
Inserting a List
You can insert a numbered or bulleted list in a rich text field. The list can contain one or multiple levels.
You can right-click the list to select a different numbering or bullet style.
Inserting a Hyperlink
In a rich text field, you can insert a hyperlink to:
A website.
An anchor that points to a designated section in the field.
An email address that triggers an email.
To insert a hyperlink, perform the following steps:
1. Select the text where you want to add the hyperlink, and then click Link.
2. In the Link Info tab, select the required link type and provide the related details.
3. Click OK.
You can right-click or double-click a hyperlink to modify its properties or click Unlink to remove the hyperlink.
Inserting a Table
You can insert tables in rich text fields. In a table, apart from text, you can add hyperlinks, lists, as well as tables.
To insert a table, perform the following steps:
1. Click Table.
2. Specify the display properties for the table.
3. Click OK.
After creating the table, you can right-click it to modify its properties.
Additional Capabilities
Some of the additional features available in the rich text toolbar are described in the table given below.
Selects all the text you entered.
Removes the styles and displays the text in default font.
Removes the existing text to display a new editing area.
Maximizes or minimizes the size of the rich text field.
Inserts a horizontal line to divide the text into sections.
Finds and replaces a word or phrase in the text.
JCA tables do not support the display of the values entered in rich text fields. It shows a warning icon to indicate so. Report Builder uses JCA tables, so it will also not render rich text.
The rich text component of Cognos reports does not support hyperlinks and tables. You can use the HTML text components of Cognos to render hyperlinks and tables. Additionally, while exporting the rich text report into Excel format, background color applied to a single word is not displayed. For information on using the different components of Cognos, see Using Simple, Rich, and HTML Text Components of Cognos.
The default character limit for rich text attributes is set at 20000. If you wish to edit the character limits, you can update the Info*Engine tasks for summary reports. For more information, see Updating Character Limits for Change Summary Reports in Cognos.