Enterprise Administration > Windchill Export and Import > PTC Windchill PLM Connector - Creo Packages Administrator's and User's Guide > Windchill PLM Connector – Creo Packages > Importing Packages > Conflict Handling and Resolution > Conflict Resolution
  
Conflict Resolution
When there are conflicts between the source and the target PLM systems, Creo Packages generate reports. These conflicts can be divided in the following two types:
Overridable—The conflicts that Creo Packages can resolve are called the overridable conflicts. When an overridable conflict occurs, Creo Packages generates a CSV file in the output folder. This file lists the conflicts that have occurred while validating the package and the corresponding resolution. You can use this file or the wpc_preferences.txt file to resolve the conflict.
To apply a resolution for a particular object, use the CSV file. For this, you need to use the resolution option with the WPCImport command to resolve the conflict. After resolving the conflict, import the package again.
To apply a common resolution for all the objects, you can use the wpc_preferences.txt file.
Non-overridable—When a non-overridable conflict occurs, the conflict report is generated in the output directory that you specify on the command line with the -output option. Otherwise, the conflict report is generated in your current-working-directory.