Run the Upgrade-Mandatory Windchill Diagnostic Utility (WinDU) tasks and fix all issues that are reported. You will need to use the latest WinDU patch from the web site.

To help with entering the correct information in the upgrade manager, the pre-upgrade Windchill Diagnostic Utility (WinDU) task Upgrade Property Viewer is executed on the source system. This WinDU task gathers information about the source system and adds it to the GatheredSourceUpgrade.properties file in the <Windchill>/Upgrade/ directory. The Upgrade Manager uses this file during the Gather Upgrade Properties and Gather System Properties phases to pre-populate many fields and simplify the process of gathering system configuration information needed for upgrading. If the GatheredSourceUpgrade.properties file was not used, the fields can be edited manually.

For more information on each WinDU task, refer to the Windchill Diagnostic Utility Guide. You can download the latest WinDU patch and the guide from the following location: