General documents (such as Microsoft Word files and text files) stored in the Windchill database have the wt.doc.WTDocument object type or are possibly associated with a subtype of wt.doc.WTDocument. Using subtypes helps categorize the types of documents.

Administrators can create and update document templates. These templates can be used to create documents.

Administrators can also change the preference settings related to documents (such as file name uniqueness and template file name length). These settings can be found under the Documents category in the Preference Management utility.