How to check if the Web Service for ERP Part Information is working
If exceptions are being thrown when you try to access ERP cost details for a part, it could mean one of the following; Either the web service hasn't been configured properly, or the service is not running in the background at all. The following procedure will describe how to check for these:
Go to the preferences section and click on the pencil icon to see if the web service can be accessed. You should see a WSDL being used for fetching part costs. In case you face problems with the web service, please check the following with your network or system administrator:
1. Check to see if the port on which the web service is running is blocked for some reason. For example, a firewall, intruder detection software, or virus scan software could be blocking the web service. If it is being blocked, change the appropriate settings to permit data traffic on this port or use an open port for web service.
2. Check to see if the port is being used by another application. If it is being used by another application, use another open port.