Enterprise Administration > Windchill ESI > Administering Windchill ESI in an ORACLE Applications Environment > Guidelines for Monitoring, Diagnosing, and Resolving Problems > Resolving Problems > Resolving Specific Problems > TIBCO Administrator shows status as unknown for BWengine or adapter processes
  
TIBCO Administrator shows status as unknown for BWengine or adapter processes
There are two possible causes for this issue:
A particular service’s microhawk agent is taking time to send its status to the Administrator; it should be resolved in few minutes.
A configuration change has not been picked up by hawk service; restarting the hawk service will resolve this issue