Enterprise Administration > Windchill ESI > Administering Windchill ESI in an ORACLE Applications Environment > Guidelines for Monitoring, Diagnosing, and Resolving Problems > Resolving Problems > Resolving Specific Problems > On a Windows server, Adbagent fails to start with the following error: The ordinal 3823 could not be located in dynamic link library LIBEAY32.dll
  
On a Windows server, Adbagent fails to start with the following error: The ordinal 3823 could not be located in dynamic link library LIBEAY32.dll
To resolve this issue run the following commands:
1. MOVE /Y <Tibco_Home>/adapter/sdk/<version>/bin/libeay32.dll <Tibco_Home>/adapter/sdk/5.5/bin/libeay32_bk.dll
2. MOVE /Y <Tibco_Home>/adapter/sdk/<version>/bin/ssleay32.dll <Tibco_Home>/adapter/sdk/5.5/bin/ssleay32_bk.dll
3. COPY /Y <Tibco_Home>/tibrv/<version>/bin/libeay32.dll <Tibco_Home>/adapter/sdk/<version>/bin/libeay32.dll
4. COPY /Y <Tibco_Home>/tibrv/<version>/bin/ssleay32.dll <Tibco_Home>/adapter/sdk/<version>/bin/ssleay32.dll