Enterprise Administration > Windchill ESI > Introduction to ERP Connector > Diagnosing and Resolving Problems > ERP Connector Problems
  
ERP Connector Problems
The following lists how to deal with problems that may originate from Windchill ESI services:
Verify that the Windchill server is running
Scan for error messages in the Windchill administrative logs
Verify that the system that represents the distribution target (for example, the relevant FTP or e-mail server) is up and running and that the identifier is set correctly for the given target
Verify the appropriateness of the values of the relevant ERP Connector properties