How to Enable and Configure Loggers
To enable and configure loggers:
1. Log in to Windchill as a System Administrator.
2. Go to Site 
> > .
> > .The Server Status page opens.
3. Click Monitoring Tools.
The System Health Monitoring Tools page opens.
4. Select Log Levels.
5. Select Method Servers and Servlet Engines, under Server Processes.
 | Selecting Method Servers automatically selects Servlet Engines. |
6. Specify the logger’s name, in the Logger field.
For example, com.ptc.windchill.rd.instrumentation or wt.ixb.instrumentation.
7. Click Get, in the Level field.
The field populates with available log levels for the specified logger.
For example, if the specified logger name is com.ptc.windchill.rd.instrumentation, the following log levels are available.
◦ OFF – Disable logging
◦ FATAL – Log fatal errors
◦ ERROR – Log errors
◦ WARN – Log warnings
◦ INFO – Log informational messages
◦ DEBUG – Log debug-level messages
◦ TRACE – Log trace-level messages
◦ ALL – Log all messages
8. Select the desired log level from the list.
For example, select INFO, to enable informational logging.