Windchill CAPA Effectiveness
The CAPA advances to this task after all the action tasks are completed.
To begin a CAPA effectiveness task, use the following procedure:
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At any time, you can click Save and continue working on the CAPA later.
Use the step navigator at the top of the screen to quickly move to a different step in the procedure.
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1. Right-click a CAPA in an Effectiveness state and select Enter CAPA Effectiveness Details.
2. Complete the following fields as necessary:
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Name
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Value
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Has the CAPA been resolved?
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Required
• If the CAPA was resolved, select Yes.
The CAPA advances to the Closure state.
• If the CAPA was not resolved, select No.
The CAPA returns to either the Evaluation or Investigation state.
◦ If further investigation is required, it will proceed to the Investigation state.
◦ Otherwise, it will return to the Evaluation state.
This behavior is controlled by the preference CAPA - Reinvestigate After Failed Effectiveness Verification.
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Effectiveness Comment
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Enter text to describe the effectiveness of the resolution, if necessary.
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3. Click Complete Task. The CAPA is saved and moves to the next workflow state.