This section describes how to customize the out-of-the-box implementation of ERP Connector. It is intended for developers who are familiar with Windchill and Windchill ESI. This document provides a high-level guidance to those that consider customizing ERP Connector. It is not intended to be prescriptive or extensive.

Customization should not be undertaken lightly. Customization can have a major impact on technical support, maintenance, and future upgrades. The costs and benefits of a customization should be carefully analyzed with an experienced systems integrator prior to moving forward. Also, you should discuss the ERP Connector product roadmap with your PTC representative to determine if future product releases will include the desired functionality. Customizing ERP Connector must be viewed from an end-to-end system perspective. ERP Connector consists of many components organized in a layered architecture, as illustrated in the diagram, below. Customizations generally cannot be confined to a single component or module, due to the many interrelationships and dependencies between components. In other words, you should carefully consider the downstream effects of any modifications to the standard ERP Connector product.

This section is composed of the following chapters: