File Vault Alerts
Windchill can automatically send alerts when file vaults require the attention of an administrator. These alerts are described in the table below.
By default, alert notifications enabled and sent to the JMX-Administrators. You can enable or disable these alerts and configure the alert email recipients using any supported JMX client (such as JConsole). In the MBeans navigation pane, expand com.ptc, then expand NotificationHandlers.
For details about using MBeans, see Using Java Management Extensions (JMX).
 |
Site administrators should not disable the file vault email alert notifications.
|
|
Alert
|
Sent When
|
Description
|
|---|---|---|
|
Vault Capacity (VaultThresholdReachedNotifier)
|
The available disk space in the active folder (the folder in which content uploads currently take place) is below the threshold that you have set.
|
The vault capacity threshold is in percent and refers to the percentage of total disk space in the volume or disk partition that is free. This threshold is set using the FileServers MBean.
If the vault does not already have automatic folder creation enabled, you may want to consider enabling it. When automatic folder creation is enabled, you can spend less time creating new folders.
|
|
Vault Status Change Notification (VaultStatusNotifier)
|
The status of a vault changes from Read-only to Read-write or from Read-write to Read-only.
|
This alert can be the result of the following situations:
• The disk has become read-only because it is full.
• A maintenance release or patch has been applied to the main site and the remote site must be restarted to apply the update. Until the remote site is restarted, it is set to read-only, meaning that the vault is available for downloads but not uploads.
|
|
Site Status Change Notification (SiteStatusNotifier)
|
The status of a site changes from OK to NOK.
|
Site status changes to NOK when the site is taken offline or when one of the servers in the site is unresponsive or down.
The site might have been taken offline by a user using the File Server Management utility, making the site unavailable for remote site operations.
The site might be unresponsive or down because the PTC Embedded Servlet Engine (based on Apache Tomcat) is not available.
|
|
Fault Tolerant Vault Failure Notification (FaultTolerantVaultFailureNotifier)
|
Fault tolerant vault failed to restore the cache vault automatically.
|
Fault tolerant vault mechanism is enabled in Windchill when the property wt.fv.faultTolerantVaultsAutoRestore is set to true. When cache vault at main site becomes read-only, the fault tolerant vault mechanism initiates a background job to restore the cache vault. If cache vault is not restored, then email notification is sent.
|
|
Mount Validation Failure Notification
|
One of the hosts in a clustered set-up becomes read-only because of which the vault status becomes read-only.
|
The automated mount validation mechanism periodically checks the mount status in a clustered set-up. If one of the hosts in the cluster becomes inaccessible and the vault becomes read-only, an email notification is sent to the administrator.
|
|
Automatic Folder Creation Failure Notification
|
Automatic folder creation fails to upload the new content files.
|
If the file upload threshold is met, a new folder is created automatically in the vault for uploading the new files. When the new folder creation fails, the root folder gets disabled and vault becomes read-only. An email notification is sent to the administrator.
|
|
File Upload Failure Notification
|
Duplicate file is uploaded to the folder and folder becomes read-only.
|
• When you upload a content file at main server sites or File Server sites and the upload operation fails because of network error, an email notification is sent to the administrator.
• When you upload a file with file name similar to an existing file in a folder at vault location, the upload operation fails, and the folder becomes read only. An email notification is sent to the administrator.
|
|
Blob Threshold Reached Notification
|
Database blob size threshold is reached
|
Prevents the database blob storage from running out of space. The automated background mechanism periodically checks the blob size threshold every 24 hours. When the database blob storage size threshold exceeds (as listed in StreamData table), an e-mail notification is sent to the administrator.
|