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These recommendations apply to managing the <Windchill> installation directory (where <Windchill> is the Windchill Services installation directory). Best practices for products installed into other directories are not described here.
If the implementation of Windchill at your site involves modifying files supplied by PTC, it is important to understand that the maintenance installation process could overwrite any file that is delivered by PTC (except for the site.xconf file). This includes files that you may have modified during customization activities.
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