Windchill Product Analytics Process Adapter Removal Pre-Upgrade Steps
Starting with Windchill 12.1.0.0, support for Windchill Product Analytics Process Adapter is discontinued. If you are upgrading from a source system with this module installed to Windchill 12.1.0.0, perform the following steps in the source system to clear the queue entries:
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You are required to perform the following steps before actual upgrade process starts.
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1. Log in to the Windchill application as an administrator.
2. Browse to Site 
> > .
> > .3. Check the InSightSyncronizationQueue queue for Type as Schedule and Process. To process these queue entries:
◦ Click Start 
to run the queue entry.
to run the queue entry.◦ Click the delete icon 
on the Queue Entries table if the entry is not required.
on the Queue Entries table if the entry is not required.◦ Delete the queue entries that are Severe/Failed Entries
the queue entries that are Severe/Failed Entries4. Disable 
the InSightSyncronizationQueue queue.
the InSightSyncronizationQueue queue.5. Make sure that the queue is empty before starting the upgrade process.